CAREFULLY READ AND UNDERSTAND THESE TERMS BEFORE ORDERING ANY
PRODUCT THROUGH THIS WEBSITE
ATTENTION: This is a binding Agreement (the "Agreement")
between you, the individual or entity accessing, using or
purchasing Product from this Website ("you,"
"your" or "Customer") and {{brand.name}}
("{{brand.name}}," "we," "our" or
"Company") the owner and administrator of this Website
and all content contained herein (collectively,
"Website").
IT IS STRONGLY RECOMMENDED THAT YOU REVIEW THIS DOCUMENT IN ITS ENTIRETY BEFORE ACCESSING, USING OR BUYING ANY PRODUCT THROUGH THE WEBSITE
{{brand.name}}
{{brand.phoneNumber}}
{{brand.address}}
The following terms and conditions are a legally binding agreement
which govern your use of our website and purchase of products on
our website. Please review the entire agreement carefully. When
you submit an order for our product, you are certifying that you
have read and agree to all terms and conditions contained in this
agreement.
By ordering Products from Us, You authorize us to charge Your credit card accordingly. Please be aware that the descriptor (or subject line) that appears on Your credit card statement will appear as {{brand.product.descriptor}}. If You have any questions about the descriptor on Your credit card statement, You should call Our Customer Service Department.
1. Offer:
By placing an order, you agree that you will be billed as
{{brand.product.descriptor}}, for a one-time purchase of any of
the following:
{{brand.product.options[0].type}}
{{brand.product.options[0].price.subOption1.regular | currency}} +
{{brand.product.options[0].price.subOption1.shipping | currency}}
S&H - {{brand.product.options[0].price.subOption1.name}}
{{brand.product.options[1].type}}
{{brand.product.options[1].price.subOption1.regular | currency}} +
{{brand.product.options[1].price.subOption1.shipping | currency}}
S&H - {{brand.product.options[1].price.subOption1.name}}
{{brand.product.options[2].type}}
{{brand.product.options[2].price.subOption1.regular | currency}} +
{{brand.product.options[2].price.subOption1.shipping | currency}}
S&H - {{brand.product.options[2].price.subOption1.name}}
{{brand.product.options[3].type}}
{{brand.product.options[3].price.subOption1.regular | currency}} +
{{brand.product.options[3].price.subOption1.shipping | currency}}
S&H - {{brand.product.options[3].price.subOption1.name}}
{{brand.product.options[4].type}}
{{brand.product.options[4].price.subOption1.regular | currency}} +
{{brand.product.options[4].price.subOption1.shipping | currency}}
S&H - {{brand.product.options[4].price.subOption1.name}}
2. Refund Policy
2.1. We refund all cases of fraud and unauthorized transactions of the item cost. Call {{brand.phoneNumber}} to obtain a refund. Additional refunds are issued at the discretion of the company. We strongly encourage our valued customer to call our customer support staff to obtain RMA ( Return Merchandize Authorization) Number to help us expedite the refund process. Packages marked Return to Sender or refuse delivery may take longer than normal time to credit processing time. The refund will require 3 to 5 business days for approval. By hitting the Submit Button (order button) on our site shows that you are fully aware of and agree to all our terms of our stated refund and return policy.
2.2.Repetitive refunds are not permitted unless the product, as
delivered to you, is defective. We reserve the right to refuse a
refund to any customer who repeatedly requests refunds or who, in
our judgment, requests refunds in bad faith.
2.3. In order to process your refund, you must supply us with your
name and delivery address. If you provide us with insufficient or
incorrect information your refund will be delayed.
2.4. Once a refund has been approved please allow for up to 10
days for the refund to be applied.
2.5. Depending on the bank that issues the credit card, your
refund can take up to ten (10) days to appear on your credit card
statement. If you have any questions about whether a refund has
been issued by us, please call Our Customer Service Department.
2.6. Shipping and handling costs are not refundable.
2.7 Return Policy
In order to obtain your refund for either opened or unopened packages, you must contact customer service by phone and obtain an RMA (Return Merchandise Authorization) number to place on your package. Write this number on the outside of the shipping package, and send the product back to our fulfillment center at the address listed below, within thirty (30) days from the receipt of order. In order for your refund to be processed the product must arrive at our fulfillment facility within thirty (30) days from the receipt of order. You pay for return shipping. Once our fulfillment center has received the package and relayed the correct information to us, you will be issued a refund. Your refund will be credited back to your bank account, and may take up to 10 business days to show in your statement, depending on the speed of the processing bank.
3. Shipping Terms
When we ship the Product to you, our
Standard priority mail service is shipped via the combined
services of the United States Postal Service (packages will be
shipped within {{brand.shippingLength}} from the order date).
Please note that shipments are not sent out on Saturdays, Sundays,
or any Holidays.
4. GENERAL
These terms and conditions apply to ALL transactions made on or
through this Website. This Agreement is intended to be governed by
the Electronic Signatures in Global and National Commerce Act. You
manifest your agreement to the terms and conditions in this
document by any act demonstrating your assent thereto, including
clicking any button containing the words "I agree" or
similar syntax, or by merely accessing the Website, whether you
have read these terms or not. It is suggested that you print this
form for your personal records.
By placing an order with us, you will be deemed to have read, understood, and agreed to these Terms and Conditions of Use (collectively, "Terms"). If you do not agree to be bound by these Terms, you may not access or use the Website, or purchase any Product(s) through the Website. By accessing, using or ordering Product(s) through the Website, you affirm that you have read this Agreement and understand, agree and consent to all Terms contained herein.
5. PRODUCT RETURNS
5.1. How to Return Your Order
To return a Product for an exchange due to shipping damage or when
cancelling your order, you will need to obtain a Return
Merchandize Authorization ("RMA") number by contacting
the Customer Care Department {{brand.phoneNumber}} ( Customer
Service US) .
An RMA number can ONLY be obtained by contacting the Customer Care Department by phone.
Please Note:
We cannot process or exchange Product marked "Return to Sender." To ensure that your account is correctly noted, you must send back Product returns to the address provided below along with your RMA number. The RMA number must be clearly written on the package that you are sending back. Our shipping department is NOT allowed to accept any packages without an RMA number. You will be subjected to a $9.95 re-stocking fee per each returned products. Product returns must be postmarked within five business days of receiving your Return Merchandize Authorization ("RMA") number to be eligible for a refund.
5.2 Return Address
Returned Products must be sent to the following address:
{{brand.name}} Returns Department
{{brand.returnAddress}}
We are not responsible for lost or stolen items. We recommend all returned items to be sent using some type of third party delivery confirmation system to ensure proper delivery.
6. REPRESENTATIONS; DISCLAIMERS
It is our Company mission to provide our customers with the finest
Products available. We want you to have the most accurate
information concerning the Product. The information we communicate
to you about the Product is obtained from independent third
parties. We do not warrant or represent that Information Sources
are not error-free, nor do we warrant any Information Source or
the methods that they use to arrive at their conclusions. All
Product specifications, performance data and other information on
our Websites are for informational and illustrative purposes only,
and do not constitute a guarantee or representation that the
Product will conform to such specifications or performance data.
We do not guarantee that you will have any specific or particular result or benefit from the Product, or that your experience will match those of others who use the Product.
7. YOUR REPRESENTATIONS
You represent that you are at least 18 years of age and that you
will not permit a person under 18 to order, or use, the Product.
You represent that the information provided by you when placing
your order is up-to-date, materially accurate and sufficient for
us to fulfill your order in a timely and efficient manner. You are
responsible for maintaining and promptly updating your account
information with us and keeping such information (and any
passwords given to you for the purposes of accessing the Website
and/or purchasing Products) secure against unauthorized access.
Unless agreed otherwise or required by applicable law, any
warranties provided in relation to the Product only extend to you
on the understanding that you are a user, and not a reseller, of
the Product. You shall not re-sell, re-distribute or export any
Product that you order from the Website.
You agree to pay for the Product and any taxes, shipping or handling of Product as such costs are specified by us on the Website when you submit your purchase order. Payment shall be made prior to delivery and by such methods as indicated on the Website (and not by any other means unless we have given our prior consent to such alternative payment methods).
8. REJECTION, DAMAGE OR LOSS IN TRANSIT
We shall not be liable and you shall not be entitled to reject
Product delivery, except for damage to the Product or any part
thereof occurring in transit (where the Product is carried by our
own transport or by a carrier on our behalf), and where we are
notified of such damage within five (5) business days of your
receipt of the Product.
9. LIABILITY LIMITATION
TO THE MAXIMUM EXTENT LEGALLY PERMITTED, WHETHER OR NOT COMPANY
WAS AWARE OR ADVSED OF THE POSSIBILITY OF DAMAGES, AND WHETHER OR
NOT THE LIMITED REMEDIES PROVIDED HEREIN FAIL OF THEIR ESSENTIAL
PURPOSE, OUR AGGREGATE LIABILITY (WHETHER FOR BREACH OF CONTRACT,
TORT OR ANY OTHER LEGAL THEORY) SHALL IN NO CIRCUMSTANCES EXCEED
THE COST OF THE PRODUCTS YOU ORDERED. FURTHER, UNDER NO
CIRCUMSTANCES SHALL WE BE LIABLE FOR SPECIAL, INCIDENTAL,
INDIRECT, OR CONSEQUENTIAL DAMAGES, LOST PROFITS, LOST REVENUE, OR
COST OF COVER.SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION
OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,SO THE ABOVE LIMITATION MAY
NOT APPLY TO YOU. THE PRODUCTS ARE SOLD AND DELIVERED TO YOU
"AS IS" WITH NO WARRANTY WHATSOEVER. EXCEPT AS EXPRESSLY
STATED OTHERWISE IN THIS SECTION, WE MAKE NO EXPRESS WARRANTIES OR
REPRESENTATIONS AND WE DISCLAIM ALL IMPLIED WARRANTIES AND
REPRESENTATIONS, INCLUDING, WITHOUT LIMITATION, THE IMPLIED
WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND NON-INFRINGEMENT.SOME STATES DO NOT ALLOW LIMITATIONS ON HOW
LONG IMPLIED WARRANTIES LAST,SO THE ABOVE LIMITATION MAY NOT APPLY
TO YOU.
10. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Company, its
officers, directors, shareholders, employees, independent
contractors, telecommunication providers, and agents, from and
against any and all claims, actions, loss, liabilities, expenses,
costs, or demands, including without limitation legal and
accounting fees, for all damages directly, indirectly, and/or
consequentially resulting or allegedly resulting from your misuse
of the Website, or your breach of any of these terms and
conditions of this Agreement. We shall promptly notify you by
electronic mail of any such claim or suit, and cooperate fully (at
your expense) in the defense of such claim or suit. If we do not
hear from you promptly, we reserve the right to defend such claim
or suit and seek full recompense from you.
11. NOTICES
Any notice or other communications arising in relation to this
Agreement shall be given by sending an e-mail to the latest email
address that one party has notified in writing to the other. In
the case of Company, the email address is {{brand.email}}. In the
case of sending notices to you, Company will use the email address
you provided to Company when you ordered your Product. Such
notices or communications (where properly addressed) shall be
considered received on the earliest of (i) the email being
acknowledged by the recipient as received; (ii) receipt by the
sender of an automated message indicating successful delivery or
the email having been opened; or (iii) the expiry of forty-eight
(48) hours after transmission, provided that the sender has not
received notification of unsuccessful transmission.
12. TERMINATION
We reserve the right to terminate your access to or use of this
Website and/or the Product should we believe that you have
violated any of the terms of this Agreement or if we believe you
have sought, in bad faith, charge backs, credit backs, Product
returns, discounts or any other conduct designed to injure, harass
or disrupt this Website or the Company’s business operations.
13. FRAUD
We reserve the right, but undertake no obligation, to actively
report and prosecute actual and suspected credit card fraud. We
may, in our discretion, require further authorization from you
such as a telephone confirmation of your order and other
information. We reserve the right to cancel, delay, refuse to
ship, or recall from the shipper any order if fraud is suspected.
We capture certain information during the order process, including
time, date, IP address, and other information that will be used to
locate and identify individuals committing fraud. If any Web Site
order is suspected to be fraudulent, we reserve the right, but
undertake no obligation, to submit all records, with or without a
subpoena, to all law enforcement agencies and to the credit card
company for fraud investigation. We reserve the right to cooperate
with authorities to prosecute offenders to the fullest extent of
the law.
14. SALES TAX
If you purchase any Products available on our websites, you will
be responsible for paying any sales tax indicated on the Web Site.
15. INTELLECTUAL PROPERTY RIGHTS
The Website, and all content appearing therein, are the sole and
exclusive property of the Company or its licensors. No license or
ownership rights in or to any content of the Website are conveyed
to you by reason of this Agreement or your purchase of Product.
The Website and its content are protected under the laws of
copyright and trademark. Unless otherwise permitted by law, you
may not copy, republish or transmit any portion of the Website
without Company’s prior written consent.
16. MISCELLANEOUS
Overdraft fees. In the event of overdraft of customer's account due to a charge for an original order or a reorder, the company is not liable for any customer's overdraft fees.
Assignment. This Agreement and the rights and liabilities of the
parties hereto inure to the benefit of their respective successors
and assigns. Company may assign this Agreement to any successor
entity. Customer may not assign without the written permission of
Company.
Severability. If for any reason a court of competent jurisdiction
or an arbitrator finds any provision of this Agreement, or any
portion thereof, to be unenforceable, that provision will be
enforced to the maximum extent permissible and the remainder of
these Terms and Conditions will continue in full force and effect.
Attorneys’ Fees. In the event any Party shall commence any claims,
actions, formal legal action, or arbitration to interpret and/or
enforce the terms and conditions of this Agreement, or relating in
any way to this Agreement, including without limitation asserted
breaches of representations and warranties, the prevailing party
in any such action or proceeding shall be entitled to recover, in
addition to all other available relief, its reasonable attorney’s
fees and costs incurred in connection therewith, including
attorneys’ fees incurred on appeal.
No Waiver. No waiver of or by Company shall be deemed a waiver of
any subsequent default of the same provision of this Agreement.
Headings. All headings are solely for the convenience of reference
and shall not affect the meaning, construction or effect of this
Agreement.
Complete Agreement. This Agreement constitutes the entire agreement between the parties with respect to your access and use of the Website and you’re ordering and use of the Product, and supersedes and replaces all prior understandings or agreements, written or oral, regarding such subject matters.
Modifications. Company reserves the right to change any of the
provisions posted herein and you agree to review these terms and
conditions each time you visit the Website. Your continued use of
the Website following the posting of any changes to these terms
and conditions constitutes your acceptance of such changes.
Company does not and will not assume any obligation to provide you
with notice of any change to this document and you acknowledge and
agree to same. Unless accepted by Company in writing, you may not
amend these terms and conditions in any way.
** Please email us anytime at {{brand.email}}. **